Refund policy
Free size swap on your first order
Wrong size on your first order? Send it back in like-new condition and we’ll ship you the right size for free. Email support@golfglove.club with your order number and the size you need, and we’ll send you a prepaid return label. Your new size ships once we receive the original glove. Free size swaps are available on US orders only.
Returns
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be unworn and unused, in the same condition you received it, and in its original packaging. You’ll also need your order number or proof of purchase.
To start a return, email us at support@golfglove.club. If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Returns are sent to: 8653 E 9 Mile Rd, Warren, MI 48089. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order when it arrives and contact us right away if the item is defective, damaged, or if you received the wrong item, so we can make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards. Free size swaps on a first order still apply to sale items.
European Union 14-day cooling-off period
Notwithstanding the above, if your order is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be unworn and unused, in the same condition you received it, and in its original packaging. You’ll also need your order number or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return and let you know whether the refund was approved. If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at support@golfglove.club.